Card Transaction Remarks

This reference lists English transaction remarks that may appear on card transactions. The remark provides additional context; refer to the transaction status and amounts for the outcome of a transaction. Wording is reproduced as currently available. Messages are grouped by topic. The same message may apply to more than one situation. A transaction may have no remark; an empty remark alone does not indicate success or failure.

Variable information

  • [transaction ID]: the reference for a related or original transaction.
  • [last four digits]: the last four digits of the relevant card number.
  • [budget name]: the name of the relevant budget.

Balances and spending limits

Remark
Exceeds withdrawal amount limit
Insufficient budget balance
No sufficient funds
The channel account balance is insufficient. Please contact customer support or your account manager.
Transaction Amount Error
Card amount limit error, please try again.
Amount exceeds the maximum limit
Amount is less than the minimum limit
The current card limit is insufficient.
Cash request exceeds issuer or approved limit
Insufficient funds, deny
Frequency limits exceeded, deny
Negative Balance Exceeds Limit
Limit Exceeded

Card and account status

Remark
Card suspended
Card suspicious - Expiration mismatch
Invalid Account
Abnormal Customer Status
Account status invalid. Transaction unavailable.
Abnormal Card Status
Card status invalid. Transaction unavailable.
The card is not activated,please try again
Card closed, deny & pickup
Card Closed
Card Suspended
The card has been reported lost or stolen. Transaction rejected.
The card is already activated. No further action is needed.

Card details and authentication

Remark
Account Verification
Invalid card security code (CVV2)
Invalid card security code
The CVV entered is incorrect
Network cavv decline
Invalid Expiry Date
Card is frozen due to suspect fraud expiry
Card is frozen due to suspect fraud cvv
Card is frozon due to multiple incorrect CVV attempts
Invalid card security code (CVV)
Security error, authentication failed, deny
CVV2 Verification Failed
Invalid PIN
Account And CVV2 Verification Failed
Invalid Track Data
Invalid Expiry
Failed to change the PIN. Please try again later.
Too many incorrect PIN attempts. The card has been temporarily locked.
Additional authentication is required. Please complete 3-D Secure verification.
Billing address verification failed. Please check the billing address linked to your card and try again.
CVV does not match

Merchant and transaction restrictions

Remark
gas station auto dispenser control
Transactions on this platform are currently not supported.
Auth restriction found for given mid or mcc
Invalid Merchant
Transaction Not Permitted
Network decline advice
Transactions not allowed from this country
Unauthorized MCC
White List Transaction Block
Black List Transaction Block
The transaction was declined due to suspected fraudulent activity.
Unsupported transaction currency
Transaction declined, please try again
The issuing bank declined to authorize this transaction
Blocked Merchant
Transactions under this MCC are currently not supported.
Decline
Do not honor, deny
Fraudulent use, deny & pickup
Invalid merchant
Cash service not available
Restricted card (invalid in a region or country), deny
Suspected fraud
Transaction not allowed to cardholder, deny
The issuing bank declined transactions for this scenario
Transaction Restricted By Country
Receiver Rejected
This transaction type is not supported by the card. Please use another payment method.
The card could not be added to the wallet. Please contact customer support.

Processing and service availability

Remark
Manual setting failed
Original not found
Request timed out. The transaction could not be processed.
System error. The transaction could not be processed.
A system error occurred.
Could not fetch the exchange rate
Transaction is in progress, please wait
Response timeout, please try again
Unknow Error
No action taken
No Trace Of Original Transaction
System Timeout
A transaction with the same amount from the same platform is currently being processed. This transaction has been identified as a potential duplicate transaction.
Deferred Authorization

Settlement, reversals and fees

Remark
Transaction Already Reversed
Order settlement amount corrected, linked to the original order number: [transaction ID]
Original Transaction ID: [transaction ID]. Card verification fee。
ATM Fee/Apple Pay Service Fee
ATM Fee
UnclearedFundsRelease
Apple Pay Service Fee
556305 delete order
On Hold
Infinity Card?[last four digits]?Repayment
Quantum Card?[last four digits]?Repayment
Automatic transfer, write off the negative amount of the card
Budget?[budget name]?Repayment
Unauthorized platform enforced deductions.
Merchant overdue, expect status update in 30 days.
Refund Reversed
Partially approved. Only part of the requested amount was authorised.

Did this page help you?