This section defines the Status Code Enumeration used across the API responses.

API Status Code Reference

This document lists all status codes returned by the system's API interfaces, along with their meanings, to help developers quickly identify and handle responses.

1. Success

CodeMessage
000000Transaction succeeded

2. Validation & Business Errors

CodeMessage
010001You are currently unable to activate the Particle Finance feature. Please enable at least one of the following services first: Business Account, InstaPay Wallet, or CryptoConnect.
010002{0} is null
010003Unknown exception
010004{0} not found
010005{0} is required
010006{0} is invalid
010007Not supported: {0}
010008{0} does not match
010009Unsupported currency
010010{0} failed
010011Insufficient balance
010012Cost or fee is incorrect
010013Unknown transaction status: {0}
010014Submitted too quickly
010015Delete failed. Please contact your account manager.
010016File too large
010017File cannot be empty
010018File name cannot be empty
010605The file extension does not match the actual file format.
020001Permission denied
020002Your account is not active. Please contact customer service or your account manager if you have any questions.
030001Insufficient wallet balance, requires funds team action.
030002Order is pending review in the wallet system, requires funds team action.
030003Insufficient gas fee for wallet withdrawal, requires funds team support.
030004Failed to parse ReapPrivateInfo JSON response
030005Infinity account has not been opened for this account yet.
030006KYT system is down. Please contact Compliance and Risk Control to review the order.
030007Failed to retrieve KYC individual details
030008Failed to parse SubmitRPCustomerInput JSON object
030009Failed to parse Reap card expiry date
040001Your Infinity Card has reached the upper limit. Please contact customer service.
040002{0} payment not supported
040003The exchange rate is currently in use
040004The exchange rate has expired. Please refresh and try again.
040005The exchange rate has already been used
040006Please modify the payee information first
040007Payment initiation failed. Please try changing the payment account or modifying the recipient's information and re-initiate.
040008JPY amounts cannot contain decimals
040009Infinity account is empty
040010The pre-check record has been used
040011The information contains unsupported characters. Please check and modify before retrying.
040012Infinity Card Pro group is empty. Please create a group first.
040013Please enter the correct BIC/SWIFT
040014Insufficient balance in the Infinity account. Deduction failed. Please recharge and try again.
040015Crypto assets only support payment on behalf
040016Failed to create payee: {0}
040017Your account information is incomplete. Please complete the required fields before proceeding with payment.
040018Failed to obtain a valid business English name
040019Invalid business_model: Client is in 'MOR' mode but called 'Gateway' API.
040020Invalid business_model: Client is in 'Gateway' mode but called 'MOR' API.
040021{0} bank code must be a {1}-digit number
040022{0} branch code must be a {1}-digit number
040024Unsupported characters: {0}. Only allowed: {1}
040025RD channel only supports HK destinations
040026The current exchange rate is highly volatile. Please refresh and try again.
040027Payment amount must be at least 120 USD. Please adjust and try again.
040028Receiving amount must be at least 120 USD. Please adjust and try again.
040029Payee name format invalid: surname and given name cannot be identical.
040030Payee name is too long. Maximum 30 characters per field.
040031Company name format invalid: must include spaces.
040032Payment address format invalid. Please check completeness.
040033Postal code format invalid: must be a 4-digit number.
070001Alphabets and special characters are not allowed in mobile number.
070002Phone number format is incorrect
070003Mobile area code not supported: {0}
070004First name and last name must not exceed 26 characters each
070005Email address is invalid
070006Value not allowed to be null
070007Limit can only be set when card status is active or frozen
070008Card credit must be greater than or equal to 1
070009Card credit modification failed. Please try again later.
070010A card issuance process is already in progress. Please retry later.
070011Limit cannot be less than 0
070021Invalid fingerprint
070022Illegal host domain
070023Card not found
070024Failed to retrieve card private information
080001Address line 1 must be at least 2 characters long
080002City must be at least 2 characters long
080003State/Province must be at least 2 characters long
080004Please use a country code from ISO 3166-1 Alpha-2
090001This address is flagged as high-risk. Refunds are not allowed. Please use a different address.
100002{0} file is too large. Maximum size: {1}
100028User already exists. Please go to the user list page and use [Add].
110009Invalid {0}: {1}
110011Card provider service is currently unavailable
110017First name and last name are invalid
120001CDD error: {0}
130001Account error: {0}
150001Invalid parameters in acquiring request

3. Client Errors

CodeMessage
401000Unauthorized: invalid or missing access token
403000The requested resource is forbidden
404000The requested resource is not found

4. Server Errors

CodeMessage
500000Internal server error
503000The service is unavailable

Document updated on: September 2, 2025